Shipping Policy

At Lexify, we want your shopping experience to be as smooth and enjoyable as possible. Please read our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.

Shipping Times

United States

Standard Shipping: 2-5 business days
Once your order ships, you will receive a tracking number via email so you can follow your package every step of the way.

Canada

Standard Shipping: 5-10 business days
International shipping times may vary depending on customs processing.

Mexico

Standard Shipping: 5-10 business days
International shipping times may vary depending on customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions — make sure to follow us on Instagram @lexify_shop to stay updated on our latest deals.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with your tracking number. You can use this number to track your package directly on the carrier's website.

Delays

While we always aim to deliver within the estimated timeframes, please note that delivery times may be affected by:
- High demand periods (holidays, sales events)
- Weather conditions
- Customs delays for international orders

If your order is significantly delayed, please contact us at CustomerService@lxfy.store and we will do our best to resolve the issue quickly.

Lost or Stolen Packages

Lexify is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you believe your package is lost, please contact us within 7 days of the expected delivery date and we will work with the carrier to investigate.